Please make sure you read and understand the Belbagno.com.au terms and conditions prior to any purchase.
All purchases constitute an agreement that the buyer will adhere to all terms and conditions as set out on this page.
By purchasing you are entering into a legally binding contract with Belbagno.com.au, whereupon you are agreeing to all terms and conditions of sale as set out by belbagno.com.au.
The prices payable for the items that you order are clearly set out on the web site and all products are priced inclusive of GST. The price of the item(s) does not include the delivery charge. The delivery charge will be added to the price of the order unless pick up is arranged. Prices can change.
If for any reason we are unable to supply a particular item, we will notify you as soon as possible.
Cartage will be charged on all deliveries, All Goods will be delivered to the designated site. If a customer requests assistance to move Goods inside any structure or building on site, no responsibility will be borne for any consequential loss or damage.
Our delivery service is made by a contracted courier company. Delivery times are provided by the delivery service, excluding weekends, holidays and may vary according to location. You will be contacted to arrange a suitable delivery date and time. We do our best to deliver to you on your requested delivery date and will contact you as soon as possible if this cannot be done. If you order goods you must be home at the agreed time to accept and sign for deliveries. If you are not at home the delivery driver will leave a card and it is the customer’s responsibility to collect the goods or arrange another delivery at the customers cost. If you request multiple delivery dates for an order you will be charged a delivery fee each time. If for any reason we cannot deliver your full order at the same time you will not be charged for additional deliveries. If you wish to change the delivery date then please give us no less than 48 hours notice prior to delivery.
Please note all deliveries will need to be signed for.
If you wish to cancel your order we ask that you advise us at least 1 business day before your planned delivery date and you will receive a full refund.
Returns will only be accepted with proof of purchase.
All Goods sold are subjected to the applicable manufacturers/suppliers warranty, guarantee and trading terms (if any). Other than any manufacturer’s/supplier’s warranty or guarantee, Belbagno.com.au provides no warranty or guarantee with any Goods sold. The Customer acknowledges and agrees that any warranty or guarantee claims must be made against the manufacturer/supplier of the Goods.
All our items are checked for damage and missing parts prior to delivery. They are sent out in good and brand new condition. It is important to thoroughly check your goods upon delivery and to notify Belbagno.com.au within 48 hours of receiving the order. Evidence of damage will be required i.e. photographs.
You will waive any claim for shortage and/or breakages of any goods delivered if you do not lodge a claim in writing to BelBagno within 48 hours of receiving goods. BelBagno cannot offer warranty/replacement products after the initial faulty product has been installed.
All breakages or product shortages will not be recognised if deliveries are made by a third party organised by the retailer. Claims for shortages or damages will not be accepted if deliveries occur between the retailer and the customer. It is the responsibility of the retail store to ensure all products are checked for damage/quantity and correct items before they are delivered to the consumer.
If goods remain boxed and in perfect condition you may return them within 7 days for a refund with 15% restocking fee and the cost of return delivery will be incurred by the customer.
All products that are unboxed will incur a 20% restocking charge and the cost of return delivery will be incurred by the customer.
We will organize for your return goods to be collected. Goods are usually collected within 3 days.
You as the customer have a duty of care for the product whilst it is in your possession. If products are damaged by you no refund will be made.
All refunds will be issued when goods have arrived back to the Belbagno.com.au warehouse and have been inspected by a member of our team. Refunds will be made by the same method used for the purchase.
We are unable to accept return of any goods that you have attempted to install or have used.
Payment must be made and received prior to goods being dispatched.
All Pictures shown are for illustration purpose only.Actual product may vary due to product enhancement.
While all care is taken, any errors or omissions in the item details are unintentional. Belbagno.com.au makes every effort to ensure all prices and product information is up to date and correct at the time of display. However, we take no responsibility for any incorrect information that may appear and reserve the right to refuse any order which may contain mistakes. It is the responsibility of the customer to ensure that product information is correct when purchasing any new bathroom product.